/* ─── Support Ticket Page — Noetic Lab cyber-industrial style ─────────────── */

.support-page { padding: 40px 0 80px; }

.support-tabs {
	display: flex;
	gap: 4px;
	border-bottom: 1px solid rgba(79,209,197,.2);
	margin-bottom: 32px;
}

.support-tab-btn {
	padding: 10px 22px;
	background: transparent;
	border: 1px solid transparent;
	border-bottom: none;
	color: #8ab4c0;
	font-family: 'JetBrains Mono', monospace;
	font-size: .85rem;
	cursor: pointer;
	border-radius: 6px 6px 0 0;
	transition: all .2s;
	position: relative;
	bottom: -1px;
}
.support-tab-btn:hover { color: #4fd1c5; border-color: rgba(79,209,197,.2); }
.support-tab-btn.active {
	color: #4fd1c5;
	background: rgba(79,209,197,.07);
	border-color: rgba(79,209,197,.3);
	border-bottom-color: #020617;
}

.support-panel { display: none; }
.support-panel.active { display: block; }

/* Card */
.support-card {
	background: rgba(10,25,47,.6);
	border: 1px solid rgba(79,209,197,.15);
	border-radius: 10px;
	padding: 28px 32px;
	max-width: 760px;
}

/* Fields */
.support-field { margin-bottom: 16px; }
.support-field label {
	display: block;
	font-size: .8rem;
	font-family: 'JetBrains Mono', monospace;
	color: #8ab4c0;
	margin-bottom: 6px;
	text-transform: uppercase;
	letter-spacing: .06em;
}
.support-field input,
.support-field textarea,
.support-field select {
	width: 100%;
	background: rgba(0,0,0,.4);
	border: 1px solid rgba(79,209,197,.2);
	border-radius: 6px;
	color: #e2e8f0;
	font-family: 'Inter', sans-serif;
	font-size: .9rem;
	padding: 10px 14px;
	outline: none;
	transition: border-color .2s;
	box-sizing: border-box;
}
.support-field input:focus,
.support-field textarea:focus,
.support-field select:focus {
	border-color: #4fd1c5;
	box-shadow: 0 0 0 3px rgba(79,209,197,.1);
}
.support-field textarea { min-height: 120px; resize: vertical; }
.support-field select option { background: #0a192f; }

.support-field--row { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
@media (max-width: 540px) { .support-field--row { grid-template-columns: 1fr; } }

/* Error */
.support-field .field-error {
	font-size: .78rem;
	color: #f87171;
	margin-top: 4px;
}
.support-field input.has-error,
.support-field textarea.has-error,
.support-field select.has-error { border-color: #f87171; }

/* Honeypot */
.support-honeypot { display: none !important; visibility: hidden; }

/* Submit button */
.support-submit {
	display: inline-flex;
	align-items: center;
	gap: 8px;
	padding: 12px 28px;
	background: linear-gradient(135deg, #0d9488, #0e7490);
	color: #fff;
	border: none;
	border-radius: 8px;
	font-family: 'JetBrains Mono', monospace;
	font-size: .9rem;
	font-weight: 600;
	cursor: pointer;
	transition: opacity .2s, transform .15s;
}
.support-submit:hover { opacity: .9; transform: translateY(-1px); }
.support-submit:disabled { opacity: .5; cursor: not-allowed; transform: none; }

/* Status bar */
.support-status {
	margin-top: 14px;
	padding: 10px 14px;
	border-radius: 6px;
	font-size: .88rem;
	display: none;
}
.support-status.success {
	display: block;
	background: rgba(22,163,74,.15);
	border: 1px solid rgba(22,163,74,.3);
	color: #4ade80;
}
.support-status.error {
	display: block;
	background: rgba(239,68,68,.1);
	border: 1px solid rgba(239,68,68,.25);
	color: #f87171;
}

/* Success box after submit */
.support-success-box {
	background: rgba(22,163,74,.1);
	border: 1px solid rgba(22,163,74,.25);
	border-radius: 8px;
	padding: 20px 24px;
	text-align: center;
}
.support-success-box .ticket-id {
	font-family: 'JetBrains Mono', monospace;
	font-size: 1rem;
	color: #4fd1c5;
	background: rgba(79,209,197,.1);
	padding: 4px 12px;
	border-radius: 4px;
	display: inline-block;
	margin: 8px 0;
}

/* Ticket list */
.support-ticket-list { display: flex; flex-direction: column; gap: 14px; }

.support-ticket-card {
	background: rgba(10,25,47,.5);
	border: 1px solid rgba(79,209,197,.15);
	border-radius: 8px;
	overflow: hidden;
}

.support-ticket-header {
	display: flex;
	align-items: center;
	gap: 10px;
	padding: 12px 16px;
	cursor: pointer;
	user-select: none;
}
.support-ticket-header:hover { background: rgba(79,209,197,.05); }

.ticket-subject {
	flex: 1;
	font-weight: 600;
	font-size: .9rem;
	color: #e2e8f0;
	white-space: nowrap;
	overflow: hidden;
	text-overflow: ellipsis;
}

.ticket-badge {
	font-size: .72rem;
	font-family: 'JetBrains Mono', monospace;
	padding: 2px 8px;
	border-radius: 4px;
	text-transform: uppercase;
	font-weight: 700;
}
.ticket-badge.open    { background: rgba(74,222,128,.15); color: #4ade80; }
.ticket-badge.pending { background: rgba(251,191,36,.15); color: #fbbf24; }
.ticket-badge.closed  { background: rgba(148,163,184,.1); color: #94a3b8; }

.ticket-chevron { font-size: .8rem; color: #8ab4c0; transition: transform .2s; }
.support-ticket-card.expanded .ticket-chevron { transform: rotate(180deg); }

.support-ticket-body {
	display: none;
	padding: 0 16px 16px;
	border-top: 1px solid rgba(79,209,197,.1);
}
.support-ticket-card.expanded .support-ticket-body { display: block; }

.ticket-meta {
	font-size: .78rem;
	color: #8ab4c0;
	margin: 10px 0 8px;
}

.ticket-body-text {
	font-size: .88rem;
	color: #cbd5e1;
	white-space: pre-wrap;
	word-break: break-word;
	line-height: 1.6;
}

/* Conversation replies */
.ticket-replies { margin-top: 12px; display: flex; flex-direction: column; gap: 8px; }
.ticket-reply {
	padding: 10px 12px;
	border-radius: 6px;
	font-size: .85rem;
}
.ticket-reply.from-admin {
	background: rgba(20,42,48,.8);
	border-left: 3px solid #4fd1c5;
}
.ticket-reply.from-user {
	background: rgba(12,24,37,.8);
	border-left: 3px solid #60a5fa;
}
.ticket-reply-meta {
	font-size: .74rem;
	margin-bottom: 4px;
	font-family: 'JetBrains Mono', monospace;
}
.ticket-reply.from-admin .ticket-reply-meta { color: #4fd1c5; }
.ticket-reply.from-user  .ticket-reply-meta { color: #60a5fa; }

/* Inline reply box */
.ticket-reply-form { margin-top: 14px; }
.ticket-reply-form textarea {
	width: 100%;
	min-height: 80px;
	background: rgba(0,0,0,.4);
	border: 1px solid rgba(79,209,197,.2);
	border-radius: 6px;
	color: #e2e8f0;
	font-size: .88rem;
	padding: 10px 12px;
	box-sizing: border-box;
	resize: vertical;
	font-family: 'Inter', sans-serif;
}
.ticket-reply-form textarea:focus { outline: none; border-color: #4fd1c5; }

.ticket-reply-actions {
	display: flex;
	gap: 8px;
	margin-top: 8px;
	align-items: center;
}
.btn-support-small {
	padding: 7px 16px;
	border-radius: 6px;
	font-size: .82rem;
	font-family: 'JetBrains Mono', monospace;
	cursor: pointer;
	border: none;
	font-weight: 600;
}
.btn-support-send   { background: #0d9488; color: #fff; }
.btn-support-cancel { background: transparent; border: 1px solid rgba(79,209,197,.2); color: #8ab4c0; }
.btn-support-cancel:hover { border-color: #4fd1c5; color: #4fd1c5; }

.btn-support-reply {
	background: transparent;
	border: 1px solid rgba(96,165,250,.2);
	color: #60a5fa;
	padding: 6px 14px;
	border-radius: 6px;
	font-size: .8rem;
	cursor: pointer;
	font-family: 'JetBrains Mono', monospace;
}
.btn-support-reply:hover { border-color: #60a5fa; }

/* Lookup spinner */
.support-spinner {
	display: inline-block;
	width: 16px; height: 16px;
	border: 2px solid rgba(79,209,197,.3);
	border-top-color: #4fd1c5;
	border-radius: 50%;
	animation: spin .7s linear infinite;
	vertical-align: middle;
}
@keyframes spin { to { transform: rotate(360deg); } }

/* Page hero */
.support-page-hero { text-align: center; margin-bottom: 48px; }
.support-page-hero .section-kicker {
	display: inline-block;
	background: rgba(79,209,197,.1);
	border: 1px solid rgba(79,209,197,.2);
	color: #4fd1c5;
	font-family: 'JetBrains Mono', monospace;
	font-size: .75rem;
	padding: 4px 12px;
	border-radius: 4px;
	letter-spacing: .1em;
	text-transform: uppercase;
	margin-bottom: 14px;
}
.support-page-hero h1 { font-size: clamp(1.6rem, 4vw, 2.4rem); margin-bottom: 10px; }
.support-page-hero p  { color: #8ab4c0; font-size: .95rem; max-width: 520px; margin: 0 auto; }

/* Empty state */
.support-empty {
	text-align: center;
	padding: 40px 20px;
	color: #8ab4c0;
	font-size: .9rem;
}